Services and prices
Lotti washes, dries and folds your clothes, and takes care of collecting them and bringing them back to your address in Barcelona. You pay per order, not per item, and the price includes VAT, pickup and delivery.
Prices
Up to 9 kg · 1 cycle
€12.99
One bag, one wash-and-dry cycle. Enough for a week's laundry for one or two people.
Up to 18 kg · 2 cycles
€17.98
Two bags and two cycles: for families, bed linen, towels or when the laundry piles up.
VAT, pickup and delivery included. No subscription.
- Prices include VAT (21%), pickup and delivery; no subscription or extra charges.
- If you have already paid for a one-cycle order, you can add a second cycle for €5.99 as long as we haven't started washing your clothes.
- Guests of partner hotels get each hotel's own price, shown before payment.
- The current prices are always the ones you see on the website or in the app before confirming your order.
What's included
- Pickup at your door in the time slot you choose (every hour, from 10:00 to 21:00).
- Washing on your chosen programme, one load per bag, never mixed with other customers' clothes.
- Tumble drying and folding.
- Delivery to the same address, usually within about 3 hours of pickup.
- Order tracking in the app and on the website.
What we don't do
We don't offer ironing, dry cleaning or stain treatment. We also can't wash items that aren't machine washable and tumble-dryable, such as leather, suede, fur, or hand-wash-only wool and silk.
Wash programmes
Every programme includes a wash of about 30 minutes and 30 to 40 minutes of drying. Choose based on your clothes' care labels; you can switch programmes for free until we start washing.
| Programme | Temperature | Spin |
|---|---|---|
| DelicateSilk, lace, underwear | 20 °C | 600 rpm |
| ColdColours and synthetics, no shrinking | 20 °C | 1000 rpm |
| Warm 30Everyday clothes, colours, cotton | 30 °C | 1000 rpm |
| Warm 40Bed linen, towels, cotton | 40 °C | 1200 rpm |
| Hot 60Whites, heavily soiled items, disinfection | 60 °C | 1200 rpm |
| No softenerSportswear, allergies, towels | 30 °C | 1000 rpm |
Payment methods
Credit or debit card (also Apple Pay and Google Pay where available), with secure payment through Stripe, or cash to the courier when the app offers it. Every order comes with a simplified invoice; if you need a full invoice, email us at support@lotti.es.
For hotel and apartment guests
Travelling in Barcelona? We pick up and return your laundry at your hotel or holiday apartment. If your hotel partners with Lotti, select it when ordering and enter your room number. Run a hotel and want to offer Lotti to your guests? Email us at support@lotti.es.
Shall we get your laundry done today?
Pick a collection time and pay online or in the app. Pickup and delivery included.